Return Policy
Your Satisfaction is Our Priority at Follicure
We want you to be completely satisfied with your RevivaBrush. If for any reason you’re not happy with your purchase, our return policy is designed to make the process as smooth and stress-free as possible.
30-Day Return Guarantee
- Time Frame: You may return your RevivaBrush within 30 days of delivery.
- Eligibility: To be eligible for a return, the product must be unused, undamaged, and returned in its original packaging.
- Refunds: Once your return is received and inspected, we will issue a full refund to your original payment method. There are no restocking fees, and we will process your refund promptly.
How to Initiate a Return
- Contact Us: Reach out to our customer service team at [Insert Contact Email] with your order number and the reason for your return.
- Return Instructions: We will provide you with detailed instructions on how to send your RevivaBrush back to us.
- Shipping: You may be responsible for return shipping costs unless the return is due to an error on our part. In such cases, we will provide a prepaid shipping label.
Additional Information
- Gift Returns: If you received your RevivaBrush as a gift and are not completely satisfied, you can still return it for a refund or exchange.
- Exclusions: Please note that any accessories or complimentary items included with the product must also be returned.
At Follicure, we stand by the quality of our products and want you to feel confident in your purchase. If you have any questions or concerns about your return, please do not hesitate to contact us.